Terms of Service

These Terms and Conditions govern the use of the services that are made available by SAGE Publications India Pvt. Ltd., through its website, SAGE MILES the website for providing SAGE Manuscript Improvement and Language Editing Services. These Terms and Conditions represent the whole agreement and understanding between SAGE MILES and the individual or entity who subscribes to our service.

Please Read This Agreement Carefully. By submitting your manuscript and by your consent for the use of the Services through the website, you agree to comply with all of the terms and conditions set out in this Agreement. SAGE MILES may terminate your account at any time, with or without notice, for conduct that is in breach of this Agreement, for conduct that SAGE MILES believes is harmful to its business, or for conduct where the use of the Service is harmful to any other party.

SAGE MILES may, in its sole discretion, change or modify this Agreement at any time, with or without notice. Such changes or modifications shall be made effective for all Subscribers upon posting of the modified Agreement to this web address You are responsible to read this document from time to time to ensure that your use of the Service remains in compliance with this Agreement.


SAGE MILES offers its users Premium Editing service, in which the User needs to register their name in order to avail the service by submitting a form and providing personal and professional details.

Upon registration, the User can upload their manuscript directly on the website by placing an Order. Against each order, SAGE MILES will provide quotations to the user. The Order will become Active after payment is made online.

SAGE MILES editor will communicate through emails during the time the Order remains Active. The Order will be termed Closed after both the parties agree to the successful completion of the job.

Details regarding your account can be found in your account after login

The Premium Editing Service of SAGE MILES does not include content development, but would ensure that the following aspects of Editing are covered:

  • All aspects of standard copyediting
  • Improving the readability of the manuscript
  • Validating all references
  • Improving syntax and flow
  • Ensuring consistency across the manuscript
  • Changes made in track changes mode so that the author can verify all changes made to the document.


SAGE MILES projects are not restricted to SAGE published Journals or Books. Our services are meant for any manuscript from any part of the world.

SAGE MILES is an editing service only, and your submission of a project will in no way guarantee that your manuscript will be selected for peer review or accepted for publication. Journal editors independently assess manuscripts submitted for publication based on the quality and appropriateness of a manuscript for the journal, and their editorial evaluation will not consider whether or not a manuscript has been edited through SAGE MILES. Similarly, book publication is guided by the Publication Program of a particular publisher, and SAGE MILES can in no way recommend projects for publication.

SAGE MILES cannot, and does not, guarantee any particular result for the user's future use of any document included in the matter described in this Agreement. The user understands that the fees charged for the Services do not depend upon the accomplishment of any particular result in the user's future use of the document.

SAGE MILES is responsible for language enhancement of your text/document. It does not necessarily mean that we will take the responsibility of factual accuracy of your content and will do a subject-matter evaluation. The responsibility of the content lies with the authors. SAGE MILES editor will only highlight to the author any such instances where the content may seem out of context.

SAGE MILES indeed ensures that the language quality that we produce is of international standards and is acceptable to a majority of journals/publishers across the world.

Intellectual Property Rights

SAGE MILES and its employees make no claims on any work submitted to us for services. Any documents, content, material, works or other intellectual property submitted by you (collectively, "Documents"), will remain the User's intellectual property. SAGE MILES' waives off any claim to any intellectual property and Documents submitted through SAGE MILES website and/or worked upon by SAGE MILES. The User represents and warrants that: (i) They have obtained all necessary third party rights, including, without limitation, copyrights, for any Documents or portions thereof that belong to third parties, which are necessary for SAGE MILES to provide Services in connection with the Documents: (ii) the Documents will not contain, any infringing, illegal, sexually explicit, threatening, abusive, harassing, defamatory, or otherwise objectionable material, including, without limitation, any material that could give rise to any liability to Service provider or which might adversely affect the Service provider public image, reputation or goodwill; and (iii) the Documents to not include any infringing, misappropriated or plagiarized content that the user do not have the rights to use. It is the User's responsibility to determine if it is necessary for the User to obtain, and for obtaining, any licenses required to use third party content which is part of the Documents. The User will be responsible for making back-up and archival copies of their documents. In no event will SAGE MILES be responsible to the User or any other person for any loss, corruption or alteration of Documents.


Using a payment system suggested by SAGE MILES, the user shall pay the complete amount (including the applicable GST) , as mentioned in the final quotation, in advance before commencement of work for the service sought, based on the terms as stated in this agreement.

SAGE MILES shall invoice in Indian Currency. The user shall bear all expenses for exchanging the user's local currency to INR (Indian Rupees). Moreover, the Client must bear any difference that might result because of fluctuations in the exchange rate between the INR (Indian Rupee) and the user's local currency.

Billing statements

The user shall be intimated about the billing amount before the payment is made and in case of doubt, should immediately email SAGE MILES ( regarding any question the user might have about it.

The invoice for the same amount shall be raised and delivered to the user on successful completion of the task, and after the order is closed. The Invoice is non-reversible.

Refund Policy

An Active Order, in which work has already started, is non-refundable. The user, however, can cancel an order by intimating SAGE MILES by email, but refunds will not be made.

In case an order is cancelled by SAGE, the full amount, minus taxes, will be refunded

Customer Communications

By signing up for an account with SAGE MILES, you are opting in to receive communications from us regarding our products and services, including customer newsletters, special offers and exclusive discounts. You may opt out of these communications at any time by following the "unsubscribe" link at the bottom of any email. For more details about how we collect and use customer information, please visit our Privacy Policy page.

Conflict Resolution. An attempt shall be made to resolve any disputes that arise between you and us concerning the interpretation or legal effects of this Agreement by negotiation first. If such negotiations fail to resolve the dispute within one month, then the parties shall opt for arbitration. The Arbitration shall be held under the Arbitration and Conciliation Act, 1996, as amended. The seat of arbitration shall be New Delhi, India and each party shall bear their respective costs.


These Terms will continue to apply to you until terminated by either you or SAGE MILES. SAGE MILES reserves the right to terminate the Terms or suspend your access to its Services at any time in any event of your non-compliance with the Terms. In any event of termination, either by SAGE MILES or you, SAGE MILES shall have no liability or responsibility to refund any amount that you have already paid.

The user hereby certifies that he/she has reviewed, understood, and accepts the terms of the Agreement between the SAGE MILES and himself/herself, and hereby engages SAGE MILES to perform Services in accordance with the terms of the Agreement.